Privacy policy
How BeTranslated collects, uses and protects your personal information when you browse this site or request a translation quote.
Privacy policy
BeTranslated respects your privacy. This policy explains what personal information we collect on this website, why we collect it, and what you can ask us to do with it. It was rewritten on November 2, 2026 to match how this site works today, and replaces the earlier template from our WordPress site.
Who we are
BeTranslated is a translation agency serving clients across Canada. You can reach us at hello@betranslated.ca.
What personal information we collect
We collect only what you send us through our forms:
- Quote request form: your name, email address, phone number (optional), the languages of your project, and the message describing your document or request.
- Contact form: the same fields, when you write to us directly.
Our site does not have user accounts and does not have a comment section.
Why we use it
We use this information to answer your request, prepare a quote and contact you about your project. We do not use it for any other purpose without asking you first.
Where your information is stored
Form submissions are kept on our server, hosted by Hostinger, for two years. [Storage location and any CRM or email provider to confirm before launch.]
Cookies and analytics
The site uses cookies that are needed for it to work. [List any analytics or advertising cookies here, if any, before launch.]
Embedded videos
Some pages show videos hosted by YouTube. When you press play, YouTube may set its own cookies and collect data under its own privacy policy.
Who we share your information with
We do not sell your personal information. We share it only with the people needed to deliver your request, such as our translators working on your project, and only as far as needed. [List service providers to confirm before launch.]
Your rights
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you can ask us to:
- tell you what personal information we hold about you;
- correct information that is wrong;
- delete your information, and withdraw your consent to our use of it.
If you live in Quebec, the Act respecting the protection of personal information in the private sector also applies to you. To make a request, write to hello@betranslated.ca. We will answer within a reasonable time.
Changes to this policy
We may update this policy. The date at the top of this page shows when it last changed.
Need a professional translation?
Request a free, no-obligation quote. A member of our team replies within 12 hours.